There are two ways in which the musiphone® can be made to send DTMF strings to a PABX system. The first is for manually triggering a specific function. As an announcement is being played out (normally one greeting the caller as part of the ‘announcement before answering’ function or as a night-service message), callers can enter DTMF strings by pressing the touchtone keys on their telephone. This causes the musiphone® to drop the connection, to ‘reconnect’ to the internal port and to dial a pre-programmed sequence of DTMF characters. A whole host of DTMF string functions can be created with NEXT LEVEL units’ optional script programming software.
Another way of generating DTMF strings is by automatic output when the operating mode is changed. With the DTMF string software option enabled, one or two individually programmable MF strings can be sent to the PABX system for each of the musiphone® NEXT LEVEL unit’s four operating modes (day, night, break and holiday). These are then either triggered by an automatic change of operating mode controlled by the musiphone®’s schedule and/or by a manual change of operating mode by someone pressing a button or dialling in remotely.
By free entry of DTMF sequences with up to 20 digits, every possible call type and function can be produced on the telephone system for each of the functions mentioned above (all MF characters can be used, i.e. numbers 0 to 9, star, hash, A, B, C, D and even flash pulses).
Additional tip:

By setting up work groups and having the musiphone® make time-controlled calls to them, the system can also automatically ‘herald’ events such as lunch breaks or going home time.
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